Level 1: Essentials
The WreckMaster Level 1: Essentials program was created to take industry newcomers and turn them into safe and competent light-duty towers. Designed by our industry-leading instructors, this entry-level program is the perfect tool for those looking to get into the towing industry or for companies looking for a training process for new hires.
Topics include SCENE, equipment overview, light-duty hookup, carrier hookup, advanced light-duty techniques.
Wreckmaster’s Level 1 Essentials course covers the most important topics for the training of a novice tow operator or other team member, with an emphasis on safety and proper execution. Those who take the course from start to finish will earn a certificate of completion.
Details: Topics covered in this online course include dispatching procedures; tips for handling stress; risk assessment and incident management; best practices for taking photos; how to complete basic service calls; light-duty techniques; and an introduction to some more complex situations.
Who should take it: This course is perfect for new tow operators who want to quickly learn essential skills. It’s also helpful for tow operators with some experience who want to make sure they’ve learned to perform basic techniques the right way. Other team members, such as dispatchers, will receive essential customer service tips and information to better understand the requirements of a tow operator’s job. This course is an excellent way to prepare for the Level 1 Essentials certification exam (purchased separately).
Format: Videos, diagrams and written lessons
Quizzes: A “knowledge check” follows each section
Get started: Once you’ve purchased the online course, you’ll be sent an email with instructions.